Managing Employees – Performance and Attendance

Overview

An introduction to help managers appreciate the impact of absence or poor performance and how to respond to the issues; understanding your behaviour as a manager in the context of constructive dismissal claims and identifying and managing stressed employees.

Topics covered:

• Which Policy applies? Outline of Performance, Disciplinary, Absence from Work and Grievance Policies
• Types of absence and absence management
• The impact of recurring short term absences
• Monitoring and recording absence
• What to do with Fit Notes
• Back to work discussions – the Do’s and Don’ts
• Dealing with attendance levels that remain poor
• The need for an Absence Management Policy and to follow process – establishing a fair dismissal
• Pregnancy related sickness and disability related absence
• Holidays and sickness absence
• Notice pay for employees on sick leave
• The need for a Performance Management procedure and to follow process – establishing a fair dismissal
• Performance measures and Performance Improvement Plans
• Dealing with common performance issues – case studies
• Management behaviour and constructive dismissal
• The duty of trust and confidence – when is it lost?
• Stress at work and the employers duties
• Recognising signs of stress and support at work