09 May 2012 #Immigration
The UKBA is facing fresh challenges to its handling of queues at Heathrow airport after it took up to three hours for travellers to clear passport control this weekend.
Former head of Border Force, Brodie Clark blames the full passport checks introduced by Home Secretary Theresa May last year for the increasing queues. The Union representing UKBA staff blames the public sector cuts which is resulting in a reduction of UKBA staff by 1500 by 2014.
Meanwhile, staff at Heathrow airport who have been handing out leaflets to travellers apologising for the delay have been ordered by Marc Owen (Director of UKBA operations at Heathrow) to stop handing out the leaflets as they are likely to increase tensions.
With the Olympics approaching, Home Affairs Select Committee Chairman Keith Vaz MP has warned that the UKBA must do better.
You can find more information about the immigration services we offer by clicking here.