It's good to talk

ACAS has published new guidance covering Challenging conversations and how to manage them.

Line management issues can be difficult for any manager to handle and if mishandled, the individual employee could raise a grievance, be signed off as unfit for work or decrease performance levels.  ACAS has a video on its website which demonstrates how wrong these conversations can go.

Acas guidance suggests that when having a one to one difficult conversation it is best to:

• Set the correct tone
• State the issues and provide evidence
• Ask for an explanation
• Then agree a way forward 

Employmentbuddy has a number of handy HR Resources covering Poor Performance, Discipline and Grievance matters available to its full members.  Free users can also purchase a Discipline or Grievance HR Resource pack through our online Shop.