Cyberattacks in the hospitality industry are going beyond international conglomerates and expanding to attacks on trusted associations.
ABTA is the UK’s largest travel association, representing member travel and tour agencies that sell £32bn of holidays and other trips every year. The British public has long gone to ABTA to help sort out their spats with travel agencies and has recognised it as a symbol of trust when the ABTA logo appears on a travel agency’s website and brochures.
On 27 February, ABTA fell victim to a breach of cybersecurity. It is thought that this breach affected around 1,000 files containing personal data belonging to 43,000 people who have lodged complaints relating to their holiday and/or their travel agency. ABTA’s CEO, Mark Tanzer, apologised for the anxiety this breach may have caused and has confirmed that ABTA is taking every step it can to help those affected.
Read our recent article here on cyberattacks in the hospitality industry, legal developments and why cybersecurity is important for your business.